Cancellations & Refunds - Gellyball Adventures Tampa
Plans change and weather happens. Here is exactly how we handle cancellations, rescheduling, and refunds - no fine print.
- A Game Master Runs Every Game
- Background-Checked Staff
- Ages 5 to 85
- Non-Staining, Biodegradable Ammo
- Setup and Pack-Out Included
How cancellations and refunds work.
Gellyball Adventures Tampa - operating as Action Kids Party Rental LLC, doing business as Big Idea Entertainment Tampa - serves the Tampa Bay area. Our policy is built to be fair both ways: it protects crew time committed to your date while giving you real flexibility for the things you cannot control.
A $100 deposit secures your date and time when you book. The balance is due two days before your event.
For questions about your specific booking, contact us at tampa@bigideaentertainment.com or 813-502-2025.
- Your $100 deposit is non-refundable. It secures your date and time the moment you book.
- Rescheduling: your deposit transfers to a new date within twelve months of the original booking, subject to availability.
- Cancelling inside 7 days: the deposit is forfeited, and we will offer you one free reschedule rather than a refund.
- Weather, at any point: exempt from the 7-day rule. We reschedule, and your deposit moves with you to the new date.
- If we cancel: you receive your deposit back plus a 20% credit toward a future booking.
- Schools and districts on a purchase order: no deposit is taken, so there is nothing to forfeit. Cancel or reschedule by contacting our office.
Proud Tampa Community Members
- Licensed Florida Business
- Insured & Bonded in Florida
- Background-Checked Team
- Voted #2, Best of Winter Haven & Lakeland 2026 - Party Rentals & Event Entertainment